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From the earth to your closet, you are moments away from experiencing fashion that breathes.

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Frequently asked questions

Where do you ship?

We currently ship nationwide across United States. We are working hard to expand our horizons soon!

How long will it take to get my order?

Orders are typically processed within 24-48 hours. Shipping usually takes 2-5 business days depending on your location.

How can I track my package?

Once your order ships, you will receive an email with your tracking number to follow your package’s journey to your door.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) and PayPal.

Is my payment information secure?

Our website uses SSL encryption to ensure that your personal and payment information is safe and secure at all times.

What is your return policy?

We want you to love what you wear. If you’re not satisfied, you can request an exchange or return within 15 days of receiving your order, provided the items are unworn and have original tags.

How do I start a return?

Simply send an email to contact@quepeladogt.com with your order number and the reason for the return, and our team will guide you through the process.

How do I care for my garments?

To keep your clothes looking and feeling their best, we recommend hand washing in cold water and hanging them in shade to dry. Check the label inside each garment for specific instructions!

Where are your clothes made?

Proudly designed and crafted in Guatemala, supporting local artisans and ensuring fair trade practices across our supply chain.

Refund policy