Privacy Policy

Effective Date: March 30, 2026

At Qué Pelado Guate, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

We collect information that you provide directly to us when you:

• Make a purchase or attempt to make a purchase.

• Sign up for our newsletter or marketing communications.

• Contact us through our customer support forms.

Types of data collected: Name, billing address, shipping address, payment information (processed securely through our payment gateways), email address, and phone number.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders (including shipping and order confirmations).

• Communicate with you regarding your orders or inquiries.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products or services (if you have opted-in).

3. Shipping & Logistics

Please note that Qué Pelado GT currently operates and ships exclusively within the United States. We do not offer international shipping outside of the U.S. at this time. Your shipping data is shared only with our trusted courier partners to ensure successful delivery of your items.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• WooCommerce: We use WooCommerce to power our online store.

• Payment Processors: We use secure third-party services to process payments. We do not store your credit card details on our servers.

• Analytics: We may use tools like Google Analytics to help us understand how our customers use the site.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of certain states (such as California), you may have specific rights regarding your personal information, including the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@quepeladogt.com.